Now Hiring: Creative Operations Manager


About Threshold

Threshold Agency is among the top residential full-service marketing and interactive agencies in the country. We help our clients navigate the rapidly changing world of residential marketing and brand building by providing clear strategies that work, brands that resonate with their markets, and the expertise and experience to implement these strategies across all marketing channels.

At Threshold, we take pride in partnering with our clients to ensure seamless delivery of superb messaging. We’re not building cookie-cutter approaches to some of life’s biggest decisions.

About This Job

You are a multi-tasking, organizing king or queen with a strong attention to detail. You’re the type of person who has to stay organized to survive. You have checklists for checklists. You understand all aspects of the creative, design, digital and printing process. You never present a problem, rather find a solution. You get things done and always strive to improve current processes and systems.

You have experience in an agency setting, a print shop or for an in-house creative/marketing team.

On a daily basis, this position will manage and prioritize the workflow of our designers; ensuring deadlines are met and clients are happy. Under the direction of our account team, you may also work directly with our clients to provide printing/project estimates, collecting assets, communicating deadlines and managing client expectations.

Threshold offers a flexible work environment with competitive pay commensurate with experience. We provide and pay for your health benefits, love happy hours, and having fun while working to finish deliverables. Mimosas are not foreign to our team meetings.

You already live in or want to live in the creative capital of Texas – Austin.

Core Duties/Responsibilities


• Serve as a liaison between the account management team and our digital and design teams

• Prioritize our designer’s workflow (everything from print ads to digital ads to large format signs) and ensure all assets are received to complete a project

• “Own” and manage our project management system on a daily basis

• Receive project requests from our account management team or directly from clients; own the project from the concept to completion

• Proof and edit all deliverables prior to sending to client

• Ensure all team members prescribe to file management organization and maintain image resource files

• Provide recommendations and develop tools to improve internal and external (client-facing) processes and systems with regards to receiving new projects, processing and proofing of deliverables

• Ensure all team members prescribe to file management organization and maintain image resource files

• Potential to assist in sending files to print and serve as point of contact for our printers and other vendors; ensure client deadlines and expectations are met


Works enthusiastically, respectfully and collaboratively with other project team members, has a clear understanding of how a project team operates, their responsibilities throughout a project and what is expected in critiques and team meetings.

Project Execution

• Consults with supervisor or project’s creative lead to evaluate individual project needs and proactively raise issues that may impact quality or timing of deliverables and offer solutions.

• Actively participates in team meetings to discuss assignment parameters

• Ensures that internal deadlines, timetables and approval procedures are adhered to for assigned project phases

• Manages and prioritizes work effectively, and proactively escalates conflicts with workloads

Required Skills/Knowledge/Experience

• Excellent eye for detail, well organized, good-natured, dedicated, flexible and passionate, you bring a deep understanding of what it takes to successfully market and lease apartments with a focus on digital tactics to do so. A Bachelor’s degree is preferred, but not required.

• Strong organizational skills

• 2-3 years experience in the multifamily, student housing or senior living industries preferred

• Excellent communication skills

• Experience with project management systems (we use Wrike)

• Ability to work independently with limited supervision on projects

• Understanding of digital (pay-per-click, retargeting, SEO) and social media strategies preferred

• Experience in WordPress a plus

• Has managed multiple assignments at the same time (including organizing and prioritizing workload and working efficiently under pressure in a deadline-driven environment)

• Basic understanding of graphic design and printing environments preferred

• Excellent interpersonal skills, a positive attitude, a sense of humor and the ability to thrive in a collaborative agency environment

Sound like a good fit? Please send your cover letter, resume and salary requirements to

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