AI: ever heard of it?
As the digital marketing landscape continues to rapidly evolve, artificial intelligence (AI) is emerging as a critical tool for marketers. At Threshold, we’ve witnessed how AI is reshaping customer interactions and enabling marketers to make more informed marketing decisions.
To fully unlock the potential of AI and create personalized customer experiences, it’s crucial to understand its fundamentals, select the right AI technologies, and measure its impact. We’ve created a guide to equip you with the knowledge you need to really harness AI’s capabilities, enhance your marketing campaigns, and drive your team toward success.
Let’s get started, shall we?
what is AI?
AI simply refers to the ability of machines to perform tasks that traditionally require a human. In digital marketing, AI plays a critical role in helping businesses automate and optimize their marketing efforts to create more personalized experiences for their customers. Cool, right?
One use of AI in digital marketing is through the use of machine learning algorithms. These algorithms can process and analyze large datasets, including customer behavior and preferences. AI can help identify patterns and predict future behavior, allowing marketers to develop more strategic and personalized marketing campaigns.
But it doesn’t stop there. Another application of AI is through the use of chatbots on your websites. Many property management companies have already started adopting these bots as they can serve as valuable virtual assistants, capable of delivering instant support.
what are the benefits of AI in Digital Marketing?
We’re so glad you asked.
AI helps with automating tedious tasks like data collection, analysis, and segmentation, freeing up valuable time for marketers to focus on strategic initiatives.
Leveraging AI tools allow marketers to gain insights into customer needs and preferences, providing tailored campaigns that resonate with your target audience.
AI-powered analytics provide real-time insights into customer behavior, enabling marketers to optimize campaigns quickly. By leveraging AI’s ability to analyze vast datasets, businesses can make data-driven decisions that enhance marketing strategies and deliver better results.
automation and scalability
AI automates various marketing tasks, including customer service, data analysis, and social media and email scheduling. This automation allows businesses to scale their marketing efforts efficiently as their customer base expands.
identifying the right AI technologies
Choosing the right AI technologies that align with your specific needs is crucial for successful implementation in marketing. A wide range of AI-driven tools, from customer service bots to data analysis platforms, are available. Like any technology, AI in marketing carries inherent risks that should be addressed. Privacy concerns may arise when collecting and analyzing customer data using AI-driven tools.
That’s some serious business.
It is crucial to ensure that data is collected and used securely and in compliance with regulations. Additionally, being aware of the potential for bias in AI algorithms and taking steps to ensure accuracy and fairness are paramount.
integrating AI into your marketing strategy
Once the appropriate AI technologies have been identified, integrating them into your marketing strategy is key. As digital marketers, we’re already using AI-driven initiatives in Google Ads campaigns. Responsive Search and Display Ads are the perfect example!
By providing multiple headlines, descriptions, and creative assets, Google’s AI will generate ad combinations and learn over time which combinations drive better results.
AI-driven tools enhance efficiency and campaign effectiveness, but it is crucial to track and evaluate results. By measuring campaign performance, you can identify areas where AI has the most significant impact and make informed adjustments. Plus, (last point, promise), considering factors such as cost and return on investment helps ensure you make informed decisions about implementing AI technologies.
to sum it up
The potential of AI in marketing is vast, and understanding how to harness its power is vital for marketers. This comprehensive guide gives you a quick overview of the fundamentals of AI in marketing, along with how you can see success in implementation.
By embracing the benefits and mitigating the risks associated with AI, you can unlock your marketing team’s potential and drive better results.
Tired of spending precious hours trying to decipher AI, ad trends, and where to put your spending? We don’t blame you. Luckily, we have a solve. At Threshold, we are well-versed in AI technology and can guide you through this transformative journey.
Contact us today to explore the revolutionary possibilities AI offers for your marketing initiatives.
before you go
For more tips and information about marketing, take a look at the rest of our blogs, right here on our website! You can also subscribe to our email newsletter, or follow us on Instagram and Facebook!
Your brand story is the soul of everything you do. In a world of ever-increasing competition and constant bombardment of advertisements, your “why” as a company, brand, and business is just as important as the services you offer, the apartments you lease, and the products you sell. Connecting with your audience on a deeper level has become the key to successful marketing.
Your brand’s story holds the power to captivate, inspire, and foster a genuine connection with your target audience. Let’s explore several powerful ways to share your brand’s story and make an indelible impact on your customers, shall we?
craft a compelling brand narrative.
What’s your humble beginning? What are the core values, mission, and vision that drive your business? Crafting a story that highlights your brand’s journey, challenges overcome, and triumphs achieved will tap into the emotional response of your target audience. It conveys authenticity and can transform your brand from being a mere product or service provider to a source of inspiration and trust.
Stuck? Go back to the basics with a simple principle: why it all began.
showcase your people.
Humans are visual creatures. It’s human nature to feel more connected to a brand with a face. Leverage behind-the-scenes footage that resonates with your audience. Engaging visuals not only grab attention but also make your brand story more memorable and shareable.
leverage customer success stories.
Your customers are an invaluable asset when it comes to sharing your brand’s story. Encourage them to share their experiences, testimonials, and success stories. User-generated content adds an authentic touch to your marketing efforts, demonstrating real-world examples of how your brand has positively impacted people’s lives. Think about it, who wouldn’t be drawn to live in an apartment community that has so many real happy endings?
don’t forget: share your storytelling across all channels.
Your brand’s story should permeate all your marketing channels consistently. From your website and social media platforms to email campaigns and advertising, ensure that your narrative is integrated seamlessly. Develop a cohesive brand voice and tone that reflects your story, creating a unified experience for your audience across various touchpoints.
Why? Consistency helps reinforce your brand’s message and fosters brand recognition, making it easier for customers to connect with your story.
to sum it up.
Sharing your brand’s story is an integral part of effective marketing, allowing you to forge meaningful connections with your audience. Remember, your brand’s story is unique and deserves to be shared. At Threshold, we believe in storytelling’s power and are committed to helping businesses unlock their brand’s potential through compelling narratives. Watch as your marketing efforts become more impactful and resonate with your audience on a deeper level.
For more tips and information about marketing, take a look at the rest of our blogs, right here on our website! You can also subscribe to our email newsletter, or follow us on Instagram, Facebook, and Twitter!
You have your property amenities sorted, your pricing figured out, and your interior design developed. But what does that all mean if you don’t have a name that fully captures the specialty of your real estate building?
Choosing a brand name is one of the most significant aspects of a brand development process. The right name creates an image of your property and brand in the mind of potential customers, sharing the idea of what you’re all about. And, it’s the most important keyword for internet searches.
A strong brand name should be:
- Meaningful: It communicates a brand story and creates an emotional response
- Unique: It should be memorable and stand out from your competitors
- Easily Understood: Avoid words that are hard to read or pronounce – they won’t stick in people’s minds
- Visual: It should lend itself to strong brand colors and imagery
- Future-Proof: You want your name to work now, and ten years from now, so veer away from names that feel really timely
Work backward. Decide what your brand identity, such as target audience, culture, mission, and purpose, will be, and then begin brainstorming names that line up with those needs.
Feeling stuck? Follow along for some tips for determining a successful name for your brand.
Reflect On Your Company Values
Think about your property’s mission statement or parent company’s values – what is it your company stands for, and how can your name tie back to that? Spend time with what your property is trying to achieve, focusing on your purpose and vision. Determining the heartbeat of your brand can lead to a stronger name association down the road.
Connect Your Name To A Story
We communicate in stories, and talking about a brand is no different. Effective marketing connects to a larger target audience through storytelling, which is why your property name needs to mean something. If someone asks you why you named the property what you did, and all you have to say is that it sounded cool, you’re missing out on some really good marketing.
Think about the history of the city your property is located in, what it’s known for, or what interests your target audience has, and then go from there.
Having a great story also allows for stronger visuals (think website design, brochures, signage, temporary leasing space designs), as the logo, colors, and brand patterns all have a north star to draw from.
Less Is More
Short and snappy wins the race! You want to limit the length of your brand’s name, as anything longer than three or four syllables will only be harder for your potential audience to remember. The final name should be punchy, and this is best determined by running any potential names by those who aren’t part of the brainstorming, allowing for fresh eyes and fresh opinions.
Here is where you’ll also want to factor pronunciation into the mix. Your property name won’t only live on signage and a website, it will be said by residents in passing, and therefore shouldn’t be something that’s hard to say or spell. So remember to say any names aloud!
Remember Your Competitors
The last thing you want is to come up with a really amazing name, only to find out a direct competitor has something similar. Standing out from your competition is a key factor in your brand name and final brand visuals, which is why doing research on your market early on is essential.
Consider Creating A New Word
The best way to avoid having the same name as someone else? Create a non-dictionary word. Your name should still have meaning behind it, and not just be created out of thin air, but there are a few ways you can create new words, like:
- Mashing up two words together
- Spelling an existing word in a new way
- Creating a word where each letter stands for something
Plus, what’s more fun than being the owner of a completely new word?
Think About SEO
You heard it here first, do not skip thinking about SEO (Search Engine Optimization) when it comes to naming your brand or property. SEO plays a key factor in determining how popular a potential name is for organic and paid searches.
Say you’re naming your property Dragon (not a great name, but work with us here), then Googling that name will bring up a lot about dragons themselves, the television series “House of Dragon,” a speech recognition software called Dragon, and restaurants in your area with Dragon in the title. A generic name like that could make it hard to stand out in the very competitive search engine space.
Psst. This is why creating a new non-dictionary word might help!
The success of your brand and property depends largely on the branding, which begins with a really great name. A name that’s meaningful to your audience, lends itself to great visuals, is short and snappy, and is easy to remember. A name that stands out from your competitors and can be relevant for your audience today, and in many years to come.
Don’t let determining a name feel overwhelming! Have fun with the process and see what unique options you come up with.
For more tips and information about company and real estate branding, take a look at the rest of our blogs, right here on our website! You can also subscribe to our email newsletter, or follow us on Instagram, Facebook, and Twitter!
Out of all the digital real estate marketing strategies available today, it can be hard to determine which strategies will best help move the needle on your leasing and sales results. After all, you’re not just choosing from the wide variety of advertising platforms out there, you’re also sifting through many different types of ad campaigns those platforms offer—so how do you make the right choice for your real estate brand?
Answering that question comes down to your marketing priorities and the results that are most important to you right now. For those who are launching digital marketing for a new development or getting the word out while occupancy rates are already stable, brand awareness tactics should be at the top of your list. Brand awareness tactics help you reach potential residents during the Awareness phase of their digital renter journey, sometimes before they’ve even begun their housing search.
Brand awareness tactics aren’t focused on getting quick conversions so much as they’re focused on, well, making people aware of your brand. That means impressions and views are the name of the game more so than clicks and conversion actions. So when focusing on brand awareness, you’ll want to select digital real estate marketing tactics that optimize for impressions and views rather than skipping straight to the click-driving, conversion-oriented tactics like lead generation ads or retargeting ads.
Here are some of the top-performing digital tactics for real estate marketers looking to drive impressions and views that increase awareness among your target audience.
Video Ads on YouTube
Since views and impressions are the name of the game with brand awareness, YouTube ads are an excellent place to start. Video ads on YouTube can be targeted to a wide audience in your area based on a variety of targeting characteristics. With an average view rate of 31.9%, YouTube ads are a great way to get in front of your audience at any stage of their renter journey, including before they’ve even performed a housing search.
Video ads are also a great awareness tactic because they are engaging and informative—far more so than a static display or search ad tends to be. You can feature more photos, value propositions and qualifying details in a 30-second video ad.
If you’re early in your development process and have limited photography or renderings to include in your video ad, that doesn’t mean you’re out of luck. Supplement your visual assets with lifestyle footage, which can be found on platforms like Adobe Stock and Shutterstock.
Social Ads on Facebook & Instagram
Social ads for apartments on Facebook and Instagram offer similar targeting capabilities compared to YouTube, giving you the opportunity to reach your audience on some of the digital spaces where they spend the most time.
There are a variety of ad types you can run on these platforms, but to reach prospects in the awareness phase, we recommend Traffic ads on Facebook and Instagram. Traffic ads are focused on driving traffic to your real estate website, so those who do click are given the opportunity to learn more about your property. When optimizing for brand awareness, we particularly recommend opting for carousel ads over single image ads because they provide a fuller glimpse of your community and provide a way for users to engage with your ad (by scrolling through the images) even if they’re not ready to click through to your website and really dive in. This provides a fuller opportunity to become intrigued and commit your brand to memory.
Addressable Marketing & Geofencing Ads
Targeting specific households, businesses, hotspots, or competitors in your area can help you raise awareness among a highly specific audience who is most likely to resonate with your brand. Addressable marketing and geofencing ads both rely on virtual “fences” drawn around specific locations within which users may be served your ad. Typically, a conversion zone is also drawn around a physical location such as your leasing office in order to measure offline conversions, but you can also measure online conversions from these ads when a targeted user visits your apartment website.
When a prospect enters the fenced location (e.g. their home address), they will be targeted with your ads on their mobile and desktop devices for 30 days. When the customer enters the conversion zone (e.g. your leasing office) with their mobile device after being served your ad, the conversion zone recognizes the prospect and attributes their visit as an offline conversion. Or, if a prospect converts online by filling out a contact form, that action is measured as an online conversion.
Addressable marketing campaigns allow you to target prospects based on household location, income level, home equity information, number of household members, and a variety of interests, contributing to highly qualified online and offline traffic down the road. By raising awareness among a highly qualified audience, you increase the chances that awareness eventually turns into action when your prospects are ready to start or continue their housing search.
One addressable marketing tactic we recommend is CTV (AKA Connected TV) ads, which allow video ads to be served to Smart TVs while your target audience is using a TV app like Hulu and other streaming services. Like YouTube video ads, these ads are more engaging than static display ads and reach prospects while they’re going about their day-to-day lives, so they’re aware of your real estate brand when it comes time for them to search for housing.
Here’s Why Addressable Marketing Campaigns Should Be Part of Your Real Estate Marketing Plan
Google Display Ads
Though video ads may on platforms like YouTube tend to be more engaging, Google display ads are also a great way to increase brand awareness among your target audience. Whether you create an animated ad or keep it simple with a static image, Google serves display ads over a vast network of partnered sites, targeting users across many of the same parameters you’ll find on YouTube ad campaigns (Google owns YouTube, after all).
Display ads are a strong choice for brand awareness because they reach users while they’re going about their normal online browsing activities, but also link directly to your website so that impressions can easily turn into traffic. And even if a user doesn’t click through when served your ad, just getting their eyes on your brand makes them more likely to convert later when they are ready to conduct their housing search and learn more about some of the options in their area.
With many different ad sizes available, you can choose a variety of placements, but the 300×250 size tends to get the most impressions and clicks.
Written by Abby Browning, Digital Marketing Manager
Are you finding it more and more challenging to keep up with the inevitable changes to your digital marketing platforms? Google and Facebook are constantly evolving, and so must your approach for digital real estate marketing. Recently, Google announced some changes that affect keyword behavior and ad types. We’ll review what these changes are, how they affect your digital apartment marketing, and how you can continue to drive results despite these changes.
What changes have been made to keyword match types and behavior?
In July of 2021, Google officially eliminated modified broad match keywords. Previously, ads would show for search queries that contained all of the keywords included in your modified broad match keyword, regardless of order. For example, a user could be researching moving companies Atlanta to Austin. By using a broad match modified keyword in your search strategy, “+moving +companies +atlanta +to +austin” would show ads for any query that contained all keywords, regardless of order, including moving companies from Austin to Atlanta.
As of September 2021, Google has loosened up restrictions to phrase match in order to operate more similarly to broad match modified, though they will not be an exact replacement. The main reason for Google making these changes is to boost the relevance of ads that are being served to users by focusing more on text and intent behind the query. According to Google, “The updated phrase match simplifies match types by combining the control of phrase match and the expanded reach of the discontinued broad match modifier.”
What happens moving forward?
Take this opportunity to reduce keywords in your thematically consistent ad groups by removing any match type duplicates or close variants. We recommend leveraging negative keywords to ensure that you’re filtering out unqualified traffic. The newly improved search terms report will also be a useful tool to reference to understand which keywords and match types are triggering your ads, providing insights into new keyword additions to build or exclude in your campaign.
What changes have been made to expanded text ads?
Earlier this year, Google announced that Expanded Text Ads (ETA) will no longer be available to create or edit as of June 2022. Expanded text ads have three headline fields and two description fields and are optimized for mobile. After June 2022, ETA will still be able to run, but the only changes that you will be able to make are to pause or remove them from your search campaigns.
What happens moving forward?
Google released Responsive Search Ads (RSA) in 2018, and over time, we have seen RSAs dramatically improve clicks, CTR, conversions, AND conversion rates. RSAs allow you to create ads that adapt to show more text and more relevant messages by entering multiple headlines and descriptions. Because of the responsive nature of this ad type, RSAs increase ad group performance because they help you compete in more auctions and reach more people. With the announcement of the changes occurring to ETA in June 2022, you will want to be sure that all of your ad groups contain at least one RSA as this will be the new default ad type when creating search campaigns. Now is the best time to perform A/B tests, if you are not doing this already, to see which of your ETA headlines and descriptions perform best. Save this information and be sure to use it come June! Dynamic search ads, which are ads created by Google, and call ads will still be available despite the elimination of expanded text ads.
In an ever changing digital landscape, your digital marketing strategy must adapt. The changes that were recently announced by Google to keyword match types, behavior, and ad types are improvements overall. As with any shift in strategy, continue to monitor campaign performance and traffic quality driven by the updated phrase match keywords, and continue testing multiple headlines and descriptions to encourage continued interaction and engagement through the use of Responsive Search Ads.