Unleash the Power of AI in Marketing

Unleash the Power of AI in Marketing

Abby Barnes

AI: ever heard of it?

As the digital marketing landscape continues to rapidly evolve, artificial intelligence (AI) is emerging as a critical tool for marketers. At Threshold, we’ve witnessed how AI is reshaping customer interactions and enabling marketers to make more informed marketing decisions.

To fully unlock the potential of AI and create personalized customer experiences, it’s crucial to understand its fundamentals, select the right AI technologies, and measure its impact. We’ve created a guide to equip you with the knowledge you need to really harness AI’s capabilities, enhance your marketing campaigns, and drive your team toward success.

Let’s get started, shall we?

what is AI?

AI simply refers to the ability of machines to perform tasks that traditionally require a human. In digital marketing, AI plays a critical role in helping businesses automate and optimize their marketing efforts to create more personalized experiences for their customers. Cool, right?

One use of AI in digital marketing is through the use of machine learning algorithms. These algorithms can process and analyze large datasets, including customer behavior and preferences. AI can help identify patterns and predict future behavior, allowing marketers to develop more strategic and personalized marketing campaigns.

But it doesn’t stop there. Another application of AI is through the use of chatbots on your websites. Many property management companies have already started adopting these bots as they can serve as valuable virtual assistants, capable of delivering instant support.

what are the benefits of AI in Digital Marketing?

We’re so glad you asked.

enhanced efficiency

AI helps with automating tedious tasks like data collection, analysis, and segmentation, freeing up valuable time for marketers to focus on strategic initiatives.

personalized experiences

Leveraging AI tools allow marketers to gain insights into customer needs and preferences, providing tailored campaigns that resonate with your target audience.

real-time optimization

AI-powered analytics provide real-time insights into customer behavior, enabling marketers to optimize campaigns quickly. By leveraging AI’s ability to analyze vast datasets, businesses can make data-driven decisions that enhance marketing strategies and deliver better results.

automation and scalability

AI automates various marketing tasks, including customer service, data analysis, and social media and email scheduling. This automation allows businesses to scale their marketing efforts efficiently as their customer base expands.

identifying the right AI technologies

Choosing the right AI technologies that align with your specific needs is crucial for successful implementation in marketing. A wide range of AI-driven tools, from customer service bots to data analysis platforms, are available. Like any technology, AI in marketing carries inherent risks that should be addressed. Privacy concerns may arise when collecting and analyzing customer data using AI-driven tools.

That’s some serious business.

It is crucial to ensure that data is collected and used securely and in compliance with regulations. Additionally, being aware of the potential for bias in AI algorithms and taking steps to ensure accuracy and fairness are paramount.

integrating AI into your marketing strategy

Once the appropriate AI technologies have been identified, integrating them into your marketing strategy is key. As digital marketers, we’re already using AI-driven initiatives in Google Ads campaigns. Responsive Search and Display Ads are the perfect example!

By providing multiple headlines, descriptions, and creative assets, Google’s AI will generate ad combinations and learn over time which combinations drive better results.

AI-driven tools enhance efficiency and campaign effectiveness, but it is crucial to track and evaluate results. By measuring campaign performance, you can identify areas where AI has the most significant impact and make informed adjustments. Plus, (last point, promise), considering factors such as cost and return on investment helps ensure you make informed decisions about implementing AI technologies.

to sum it up

The potential of AI in marketing is vast, and understanding how to harness its power is vital for marketers. This comprehensive guide gives you a quick overview of the fundamentals of AI in marketing, along with how you can see success in implementation.

By embracing the benefits and mitigating the risks associated with AI, you can unlock your marketing team’s potential and drive better results.

Tired of spending precious hours trying to decipher AI, ad trends, and where to put your spending? We don’t blame you. Luckily, we have a solve. At Threshold, we are well-versed in AI technology and can guide you through this transformative journey.

Contact us today to explore the revolutionary possibilities AI offers for your marketing initiatives.

before you go

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Ways to Share Your Brand’s Story in Your Marketing

Ways to Share Your Brand’s Story in Your Marketing

Laura Robbins

Your brand story is the soul of everything you do. In a world of ever-increasing competition and constant bombardment of advertisements, your “why” as a company, brand, and business is just as important as the services you offer, the apartments you lease, and the products you sell. Connecting with your audience on a deeper level has become the key to successful marketing.

Your brand’s story holds the power to captivate, inspire, and foster a genuine connection with your target audience. Let’s explore several powerful ways to share your brand’s story and make an indelible impact on your customers, shall we?


craft a compelling brand narrative.

What’s your humble beginning? What are the core values, mission, and vision that drive your business? Crafting a story that highlights your brand’s journey, challenges overcome, and triumphs achieved will tap into the emotional response of your target audience. It conveys authenticity and can transform your brand from being a mere product or service provider to a source of inspiration and trust.

Stuck? Go back to the basics with a simple principle: why it all began.


showcase your people.

Humans are visual creatures. It’s human nature to feel more connected to a brand with a face. Leverage behind-the-scenes footage that resonates with your audience. Engaging visuals not only grab attention but also make your brand story more memorable and shareable.


leverage customer success stories.

Your customers are an invaluable asset when it comes to sharing your brand’s story. Encourage them to share their experiences, testimonials, and success stories. User-generated content adds an authentic touch to your marketing efforts, demonstrating real-world examples of how your brand has positively impacted people’s lives. Think about it, who wouldn’t be drawn to live in an apartment community that has so many real happy endings?


don’t forget: share your storytelling across all channels.

Your brand’s story should permeate all your marketing channels consistently. From your website and social media platforms to email campaigns and advertising, ensure that your narrative is integrated seamlessly. Develop a cohesive brand voice and tone that reflects your story, creating a unified experience for your audience across various touchpoints.

Why? Consistency helps reinforce your brand’s message and fosters brand recognition, making it easier for customers to connect with your story.


to sum it up.

Sharing your brand’s story is an integral part of effective marketing, allowing you to forge meaningful connections with your audience. Remember, your brand’s story is unique and deserves to be shared. At Threshold, we believe in storytelling’s power and are committed to helping businesses unlock their brand’s potential through compelling narratives. Watch as your marketing efforts become more impactful and resonate with your audience on a deeper level.


For more tips and information about marketing, take a look at the rest of our blogs, right here on our website! You can also subscribe to our email newsletter, or follow us on Instagram, Facebook, and Twitter!

How To Determine A Successful Name For Your Brand or Property

How To Determine A Successful Name For Your Brand or Property

Laura Robbins

You have your property amenities sorted, your pricing figured out, and your interior design developed. But what does that all mean if you don’t have a name that fully captures the specialty of your real estate building?

Choosing a brand name is one of the most significant aspects of a brand development process. The right name creates an image of your property and brand in the mind of potential customers, sharing the idea of what you’re all about. And, it’s the most important keyword for internet searches.

A strong brand name should be:

  • Meaningful: It communicates a brand story and creates an emotional response
  • Unique: It should be memorable and stand out from your competitors
  • Easily Understood: Avoid words that are hard to read or pronounce – they won’t stick in people’s minds
  • Visual: It should lend itself to strong brand colors and imagery
  • Future-Proof: You want your name to work now, and ten years from now, so veer away from names that feel really timely

Work backward. Decide what your brand identity, such as target audience, culture, mission, and purpose, will be, and then begin brainstorming names that line up with those needs.

Feeling stuck? Follow along for some tips for determining a successful name for your brand.

Reflect On Your Company Values

Think about your property’s mission statement or parent company’s values – what is it your company stands for, and how can your name tie back to that? Spend time with what your property is trying to achieve, focusing on your purpose and vision. Determining the heartbeat of your brand can lead to a stronger name association down the road.

Connect Your Name To A Story

We communicate in stories, and talking about a brand is no different. Effective marketing connects to a larger target audience through storytelling, which is why your property name needs to mean something. If someone asks you why you named the property what you did, and all you have to say is that it sounded cool, you’re missing out on some really good marketing.

Think about the history of the city your property is located in, what it’s known for, or what interests your target audience has, and then go from there.

Having a great story also allows for stronger visuals (think website design, brochures, signage, temporary leasing space designs), as the logo, colors, and brand patterns all have a north star to draw from.

Less Is More

Short and snappy wins the race! You want to limit the length of your brand’s name, as anything longer than three or four syllables will only be harder for your potential audience to remember. The final name should be punchy, and this is best determined by running any potential names by those who aren’t part of the brainstorming, allowing for fresh eyes and fresh opinions.

Here is where you’ll also want to factor pronunciation into the mix. Your property name won’t only live on signage and a website, it will be said by residents in passing, and therefore shouldn’t be something that’s hard to say or spell. So remember to say any names aloud!

Remember Your Competitors

The last thing you want is to come up with a really amazing name, only to find out a direct competitor has something similar. Standing out from your competition is a key factor in your brand name and final brand visuals, which is why doing research on your market early on is essential.

Consider Creating A New Word

The best way to avoid having the same name as someone else? Create a non-dictionary word. Your name should still have meaning behind it, and not just be created out of thin air, but there are a few ways you can create new words, like:

  • Mashing up two words together
  • Spelling an existing word in a new way
  • Creating a word where each letter stands for something

Plus, what’s more fun than being the owner of a completely new word?

Think About SEO

You heard it here first, do not skip thinking about SEO (Search Engine Optimization) when it comes to naming your brand or property. SEO plays a key factor in determining how popular a potential name is for organic and paid searches.

Say you’re naming your property Dragon (not a great name, but work with us here), then Googling that name will bring up a lot about dragons themselves, the television series “House of Dragon,” a speech recognition software called Dragon, and restaurants in your area with Dragon in the title. A generic name like that could make it hard to stand out in the very competitive search engine space.

Psst. This is why creating a new non-dictionary word might help!

In Summary

The success of your brand and property depends largely on the branding, which begins with a really great name. A name that’s meaningful to your audience, lends itself to great visuals, is short and snappy, and is easy to remember. A name that stands out from your competitors and can be relevant for your audience today, and in many years to come.

Don’t let determining a name feel overwhelming! Have fun with the process and see what unique options you come up with.
For more tips and information about company and real estate branding, take a look at the rest of our blogs, right here on our website! You can also subscribe to our email newsletter, or follow us on Instagram, Facebook, and Twitter!

How To Get More Leads & Leases from Gen Z Renters

How To Get More Leads & Leases from Gen Z Renters

Updated 9/8/21

With the oldest representatives of Gen Z now 24 years old, this generation has already redefined the student housing market and is well on its way to doing the same for multifamily. As their coming of age continues to change the student housing and multifamily industries, here’s what you should know if you want to remain at the cutting edge of the industry and future-proof your marketing strategy. We’ll break down who Gen Z is, what motivates Gen Z’s housing choices, and how to market housing to Gen Z. Let’s dive in.

Who Is Gen Z?

First of all, let’s nail down some definitions. Although from a practical standpoint, generational boundaries are more of a guideline, the official birth years for Gen Z fall between 1997 and 2012. That means as of 2021, the oldest Gen Zers (or “Zoomers”) are now 24 years old. As a result, many Gen Zers are now becoming first-time renters in both the student housing and multi-family markets, and within the next decade, the entire generation will be 18 or older.

Besides their years of birth, Gen Z is defined by the digital and cultural trends that formed (and continue to inform) the zeitgeist of their formative years. This generation is dominated by digital natives—i.e. people who have not only never experienced a time without the internet, but who grew up using smartphones, social media, and other digital technologies and platforms. They are on track to be the most educated generation on average and tend to be socially conscious and climate conscious.

In terms of their values, Gen Z is considered to be similar to Millennials but antithetical to the Boomer generation. Many Gen Zers appear to reject the traditional values of the Boomer generation: for example, Gen Z is less likely to value buying a home, marrying young (or marrying at all), having children, achieving traditional career success, or conforming to traditionally-defined gender roles.

What Motivates Gen Z?


gen z students using technology

Gen Z’s digital and social sensibilities define their key motivations within the housing market. For example, it should come as no surprise that, even more than Millennials, the digital natives of Gen Z are motivated by smart home tech, access to high-speed internet, and a property’s digital presence. They prefer having the ability to learn about a property online without first having to visit in person and expect online options for lease applications, rent payments, and maintenance requests. In a similar vein, this group—accustomed to having so much of their life at their literal fingertips—appreciates convenience and will choose housing options that cater to it.

Beyond their digital expectations, Gen Z is also highly motivated by affordability. As this generation enters the market during one of America’s most staggering recessions, when tuition costs are higher than ever, and job security is hard to come by, they know they have to be frugal and cautious. For similar reasons, this generation values flexibility and efficiency. They want to get what they need without paying for extra; they want low utility costs and high value, and they want the freedom to change their housing when their needs change, especially during a time of instability.

Additionally, this climate-conscious generation is motivated by sustainability. They are early adopters of sustainable alternatives to everyday goods and services and likely to appreciate brands that they see as contributing to climate solutions rather than to climate problems.

How is Gen Z Changing the Housing Market?

gen z students in apartment

As Gen Z enters the renting market, many developers and property management companies are beginning to see what is most important to these renters as well as what are some of the deal-breakers.

We’ve already seen a shift to online rent payment options, online leasing, and virtual tours. In addition to these changes, we’re beginning to see an incorporation of more smart-home technologies with new developments and upgrades to existing apartments. These changes speak to some of the shared values placed on digital convenience and tech-savvy by Gen Z and Millennials. While the latter have been shaping housing trends for over a decade, Gen Z will likely push these trends even further. In particular, smart-home technologies with phone compatibility are likely to be the next wave of upgrades. Some of the amenities we’re beginning to see in this area include:

  • Smart thermostats
  • Smart door locks and keyless entry (for apartments and amenity spaces)
  • Package lockers
  • Smart speakers (often given as leasing incentives)
  • Smart lights
  • Smart appliances
  • App-based amenity reservation system

On the subject of sustainability, many developers are setting new standards with LEED certification. Since Gen Z values contributing to efforts that protect the environment, we may see an increase in LEED certified buildings and the marketing around these certifications to appeal to the interests of Gen Z renters. Other features and amenities we’re beginning to see in this area include:

  • Vehicle recharging stations
  • LED lighting
  • On-site renewable energy
  • Recycling options
  • Daylighting
  • High-efficiency appliances
  • Community gardens

Another interesting trend that could emerge is co-living. While it’s still a niche industry, co-living may appeal to the convenience and affordability motivators for Gen Z. Younger renters are accustomed to and actively seek out living with a roommate. The housing affordability crisis of today may even motivate Gen Z renters to seek out co-living options in spite of the COVID-19 pandemic and any lingering cultural shift it may create.

How To Market Apartments to Gen Z

Whether you’re marketing student housing or multifamily apartments, appealing to a Gen Z audience requires more than just running some ads on Instagram or creating a TikTok for your property. While most apartment marketers and asset managers already know that social media presence is a must when marketing to Zoomers, there are additional factors you should take into account.

Branding & Positioning for Gen Z

Gen Z likes to see authenticity, social impact awareness, sustainability, and modernity from their brands, and apartments are no exception. For new developments, it’s easier to steer your branding in this direction, but for existing communities, it can be a challenge to adapt to these preferences after the fact. Consider drafting new brand messaging guidelines for everything from your social media posts to your website and ad copy, then update these digital assets accordingly. Gen Z can smell inauthenticity a mile away, so brand voices that are conversational, approachable, and down-to-earth tend to resonate better with this crowd. And after all, there’s something inherently appealing about a brand that appears to “cut through the bullshit” and deliver straightforward facts. While some existing brands can achieve this with just some well-placed tweaks, in some cases, a full rebrand could be the glow-up your community needs to attract Gen Z renters.

Gen Z also tends to prefer a brand look & feel that is colorful, playful, and simple. In general, think organic shapes, minimalist composition, and hand-drawn patterns and textures. By contrast, the ultra-luxe look & feel of metallic accents, moody lighting, and elegant or crisp lines don’t tend to play as well with this audience. That’s not a hard and fast rule though, so consider which of these elements, if any, will play well with your interior design and existing branding.

example of branding for student apartments

Digital Marketing for Gen Z

You already know that a social media presence and social media ads are a must for Gen Zers. To maximize your impact on these platforms, video is a must. TikTok videos, Instagram reels, and Instagram Stories are excellent ways to give quick video tours of your floor plans, show off resident events, introduce your on-site team members, and more.

In addition to these platforms, your website and Google My Business page are also key to earning leads and leases from Gen Z renters. You don’t have to have the fanciest website, but a modern feel with solid UX (including, at a bare minimum, no broken links) can go a long way. That goes double for a GMB page with updated info, a working link to your website, attractive community photos, and positive reviews.

And because most housing searches begin with a Google search, especially among the digital natives of Gen Z, Search Ads are a must if you want to reach your prospects when they are most ready to click and convert.

Want to learn more about how you can adapt your apartment marking strategy for Gen Z? Drop us a line and schedule a chat. We’ve got lots of ideas to share.

Looking Ahead: Multifamily Marketing Trends

Looking Ahead: Multifamily Marketing Trends

Marketing to millennials is all about positioning your property as a notch above the competition. If you have a luxury apartment complex, you’re in luck. There are housing communities with luxury amenities, and there’s everyone else. Nothing is going to convince a prospect to pick your luxury property over the budget apartment down the street quite like mind-blowing amenities. However, amenities won’t attract anyone unless they’re marketed correctly. When every luxury apartment in the neighborhood has a pool, naming and describing the benefits of your pool becomes a whole lot more important than simply announcing that it exists.

If the competition offers a pool, you should be offering an “Expansive pool, tanning space and outdoor cabana.” If the competition offers a study room, your property should be offering a “Smart Study Lounge with blazing fast Wi-Fi.” With so much competition in the housing industry, multifamily marketing is more important now than ever before.

So you know you need to do some marketing, and you have amenities you want to show off. The next step is making sure your marketing efforts are seen in the right places to effectively reach prospects and residents.

The days of putting up a website, handing out brochures and calling it a day are long gone. Marketing student apartments is a year-round job. Well maintained Facebook, Twitter and Instagram feeds are just as important as a cutting edge website. The first step to creating effective month-to-month social media content is actually having things on the calendar to promote. Luckily, luxury apartments are easy to market through social media.

Its easier than ever to post high quality videos on Facebook and Instagram thanks to advancements in smart phone camera technology. It takes 2 seconds to snap a video showing off your pool or fitness facility and post it on Instagram. Facebook’s cool new 360 Image feature is also an ideal way to post mini-tours available units or just a quick shot of your hardworking leasing agents.

Clubhouses and fitness centers are also great spaces to host quick and easy events like Taco Tuesdays or Waffle Bar Wednesdays. Post a couple times on Facebook to promote the event and watch residents and their friends line up outside your door. Sometimes you need to post on social media just for the sake of keeping your page up to date, but its a lot more effective when your property actually has some events to talk about. Hopefully your event calendar reaches the point where you’re able to create event pages on Facebook and let residents invite their friends. Say hello to more prospects and more referrals.

In this post, we’ve established that events are an important tool for marketing on social media. But creating a diverse calendar of events is no easy task. As the marketing agency Austin apartment experts flock to, Threshold has a ton of experience filling out property’s monthly event calendars. We’ve been doing this long enough to know which events work and which are total busts. One event that always attracts a crowd is a partnership up with a local non-profit. Not only does philanthropy attract well-meaning attendees, it also acts as a boost to your public relations image around the community.

There are more new multifamily marketing ideas where that came from, so feel free to contact our team of experts next time your event calendar is looking a little thin.

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