Thresh Faces: John Wilkinson

Name: John Wilkinson

Title: Chief Strategy Officer, CAS

John develops student housing marketing ideas like it’s his job. Oh wait it is. His extensive experience in apartment marketing helps Threshold tackle the tough projects every day.

Get to know John below!

What are 3 words you would use to describe Threshold?

Experienced. Innovative. Communicative.

If you had an office nickname, what would it be?

Yoda – cuz I’ve been around WAY TOO LONG.

What is your favorite line from a movie?

If you can’t say anything nice about anybody, come sit by me.

If you were stuck on an island, what three things would you bring?

Bug spray. Suntan Lotion. And every issue of Architectural Digest.

What is the title of your autobiography?

Against The Odds.

What is/would be your motto or slogan?

Easily Amused.

If you had a superpower, what would it be?

switching topics so fast it would blow someone’s mind.

What is your hidden talent?

Juggling. So hidden, I haven’t found it.

If you were famous, what would it be for?

Singer in a boy band.

Favorite Austin eats?

Piranha Killer Sushi

Thresh Faces: Sarah Snailum

Sarah delivers exception promotional products for apartment marketing, and she continues to come up with effective student housing marketing ideas every day.

Get to know Sarah below!

What are 3 words you would use to describe Threshold?

Innovative, Resilient, Diverse

If you had an office nickname, what would it be?

Promo Princess

What is your favorite line from a movie?

I’m not crazy, M’Lynn, I’ve just been in a very bad mood for 40 years! ‘Steel Magnolias’

If you were stuck on an island, what three things would you bring?

Matthew McConaughey…..the end.

What is the title of your autobiography?

Simply Sarah

What is/would be your motto or slogan?

STRENGTH….a river cuts through a rock not because of its power but its persistence.

If you had a superpower, what would it be?

Time Travel!

What is your hidden talent?

I don’t know…it must REALLY be hidden! : ) Singing.

If you were famous, what would it be for?

A vocal artist

Favorite Austin eats?

One Slice, any food truck, Buenos Aires, Zaks, Via 313, Jacoby’s

Print: King of the Undead

If there is one thing that everyone has heard about various media outlets, it’s that “print is dead.” Across multiple industries, this mantra has been transformed into a rule of thumb for residential marketers seeking to implement a successful marketing campaign. Gone the way of the dinosaur, print seems to be settling, at least in the public view, wedged somewhere between the rotary dial phone and coal-burning stoves. Quaint and nostalgic, but ultimately inefficient. The past decade or so of dramatically declining subscriptions to printed newspapers and magazines seems to support this, and has served as a catalyst for daily publications like the New York Times and The Guardian to focus on maintaining a strong online presence over trying to regain print readership. The thing is, I don’t think that print truly CAN die, not as long as we human beings continue to be fascinated by our physical surroundings. Print: King of the Undead.

To be clear, this is not a blog bemoaning the fate of the printed word, or about how we had best not forget the skills of screen printing (although screen printing looks beautiful when done well, and I would love to learn on my own time). On the contrary, I think the evolution of digital and web design has led to a dramatic shift in how we think about the way information can be presented to reflect an apartment community’s brand, and I love being able to design something that doesn’t have to be constrained by a physical space, and won’t eventually end up as pretty landfill.

There is still value in choosing to print materials instead of opting for a digital campaign. We’re tactile beings, and I’d be willing to bet that there has been at least one instance in the last month where you have picked up some piece of collateral or marketing swag, turned it over in your hands and thought, “Wow, this is really cool.” A digital invitation would have looked great, and a cohesive web campaign is inarguably valuable when marketing to a large audience, but it was that extra detail that pushed me to mark it on my calendar.

I think the key to deciding whether or not to pursue print within a particular campaign is to ask yourself these three things:

Is it interesting? Printing just to have something to hand out isn’t always as effective as it seems. Simply giving someone something to hold onto without ensuring that it looks different from anything else in the stack of papers they might be holding isn’t going to guarantee engagement with a potential resident. A die-cut shape, an interesting fold, foil overlays, printing on an atypical substrate, there are endless ways to ensure that the materials you’re physically giving to someone looks and feels completely different than everyone else’s.

Mulberry Invitation

Is it useful? Sometimes, a flyer or brochure just won’t have the impact you want for your apartment community, and you’re going to need to use a more utilitarian angle. Is there a way to brand an object that has a further purpose than looking beautiful that delivers the message you want to send? Bringing utility to your marketing materials elevates them from potential junk-pile fodder to something interactive.

lush

Is it innovative? Nothing beats the element of surprise. There are always details that often go unnoticed by both the user and producer that can be incorporated into a brand campaign. Free coffee at a resident event? Brand the cup instead of going generic. Use opportunities to make your mark in places where most people substitute anonymous materials. This attention to the “small stuff” speaks volumes about how you or your company thinks about branding and identity.

Snooze Bar

Ensure Your Promo Doesn’t Get Trashed

At this year’s SXSW music/film/interactive festival here in Austin, a company set up shop to collect unwanted promo items and then donate the items to area homeless shelters. Read the story here. While great for the shelters and a clever recycling campaign, probably not where these brands intended their promo items to end up.

With the leasing season at its peak, you’re probably in the middle of re-stocking your promo inventory. How do you ensure your promo doesn’t get trashed and your marketing dollars are well spent?

As with many student housing marketing strategies, it’s market dependent. Make sure you’re tapped into the local scene and trends. Is neon still popular on campus? Are students passionate about environmental products? Trucker hats used to be in, then were out, and now I think they’re back in.  And get your student staff feedback before you order items. Encourage them to come up with new ideas every year.

Remember that promo items are extensions of your brand. What does hand sanitizer or air freshener say about your brand? That you’re dirty and smell bad? Also make sure your items are high quality and actually work. You don’t want to be known as that-apartment-community-that-gives-out-broken-pens.

Go with items that are extension of your marketing message and lifestyle brand. Think beach towels (resort lifestyle), water bottles (fitness center) and sunglasses (style). To connect your brand to university athletics, consider rally towels, foam hands or boom sticks.

There is also a fine line between stingy (“Only take one pen!!”) and excessive (“Hey little sister and little brother, take these bags filled with $15 worth of promo”). Find the right balance that fits your budget and leasing velocity. Make sure your entire staff understands the policy.  Also know which events (housing fairs, orientations) are worth the expensive items (t-shirts, tote bags, mugs). Save the less expensive items (pens, cups) for your daily marketing efforts.

Also consider limited edition items that are only given to future residents or renewals. Actually print  “limited edition” on the item to create buzz. And because these students have already chosen your community, chances are better they will actually use the items.

Finally, make sure to re-examine your promotional product strategy every leasing season. Just because something was popular last season doesn’t mean it will be popular next. It also doesn’t hurt to check Goodwill or the campus dumpster for your items.

 

 

10 Great Student Housing Marketing Ideas

With Jay Leno’s last night hosting the Tonight Show having come and gone, I flipped over to CBS to watch David Letterman the other night. I used to watch Letterman religiously, but with the addition of our now 4-year sold my bedtime has become much earlier (Ok, I usually fall asleep on the couch before the 10pm news).  This night, though, I triumphed.  One of Dave’s signature bits is The Late Show’s Top 10. And as they say, copying is the best form of flattery. So, without further adieu here are Threshold’s Top 10 Great Student Housing Marketing Ideas:

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