How Floor Plan Graphics Can Make or Break Your Digital Real Estate Marketing Results

How Floor Plan Graphics Can Make or Break Your Digital Real Estate Marketing Results

Floor plans: every apartment marketing team needs them, but how important are they really? You might be surprised at how big a role floor plan graphics have to play in your digital real estate marketing strategy. Not only can a lack of floor plan graphics result in poor UX on your website, but it can also rob you of key branding and marketing opportunities that help drive qualified leads and conversions.

Here are some of the key ways floor plan images can make or break your digital real estate marketing results.

Prospects Refine Their Apartment Search Based on Floor Plans

Keyword research shows that, no matter what your market or your target audience is, people are searching specifically for floor plans based on the number of bedrooms. It’s part of what makes ILS platforms like Zillow and ApartmentFinder so popular; users can refine their search by the number of bedrooms and bathrooms. But when they take their search to Google, they refine their search manually by typing in search terms like “3-bedroom apartments in Austin” or “studio apartments Austin.”

Google search by floor plan type

These search habits have a lot to teach us about user intent: from the very beginning of their apartment search, the number of bedrooms is central to their housing decision. When a prospect encounters difficulty in gathering detailed floor plan information about your property, they’re that much more likely to bounce from your website or disqualify your property as they move into the consideration phase of the digital renter’s journey.

And the more information prospects can learn from these floor plans, the more likely they are to recognize your property as a viable option and take the next step by scheduling a tour or starting an application. In other words, 3-D floor plans, floor plans with dimensions, and higher-resolution floor plan graphics help result in more qualified leads coming in through your web presence.

Floor Plan Images Can Be Used Throughout Your Digital Real Estate Marketing

Floor plans aren’t just for your brochure or your website (although you should definitely use them there!). Floor plan images also provide fodder for additional digital marketing platforms like Google My Business posts, social media posts, and ad images or video. And the higher quality these floor plans are, the more versatile they will be.

Say, for example, that one of your floor plans has a high vacancy rate while others are sold out. Having high quality floor plan images means you can easily promote that specific floor plan through your posts and stories on Instagram and Facebook. You could also run an ad campaign featuring the floor plan graphic alongside interior photos or renderings. Carousel ads and video ads work particularly well for this purpose.

Floor Plans and Site Plans Add Branding Opportunities

Floor plans aren’t just a convenient way to convey information. They’re also an opportunity to show users that you’re committed to providing a positive user experience, which also signals that they can expect a positive renter experience at your community. Plus, floor plans and site plans can be used in creative ways to highlight your brand personality. Doing so ensures that your units don’t blend in among all your competitors offering similar unit types.

Torre floor plan graphics on website

Everything from brand colors and patterns to unique messaging can be added to your floor plan design. You could show off your branding through the floor plan design itself or by adding a branded border or background. You could even implement a unique hover state on each floor plan image on your website, if you have the ability to do so. Whatever tactic you choose, the more you can signal that your apartments are unique to your community, the more likely it is that your prospects will pay attention and eventually reach out to schedule a tour or start an application.

High-Quality Floor Plans Signal Modernity and Reliability

Not all floor plan graphics are created equal. A low-quality, low-detail floor plan image can be almost as bad as no floor plan at all. Your floor plan images should be accurate to scale, have good color contrast (which is particularly essential for prospects with color blindness or other vision impairments), and match the look-and-feel of your brand. If they feature easy-to-read dimensions, room labels, and amenity labels for sought-out features like in-unit washer and dryer and walk-in closets, that’s even better. Best of all, 3-D floor plans help bring your apartments to life complete with interior design elements and a clearer sense of scale for the viewer.

3-D Floor Plan vs. Simple Floor Plan

For the sake of argument, let’s compare the two floor plan images above. While the 3-D floor plan on the right does not include labels or dimensions, it still does a much better job of portraying the scale, features, and personality of the one-bedroom apartment it represents. A user viewing this floor plan can imagine themselves living there and feels confident that the unit comes with the amenities that are important to them, since they are clearly visible in the image. Meanwhile, floor plans like the one of the left don’t inspire much confidence in the user viewing them. Why? Not only does it lack detailed labels or dimensions, it also makes it challenging for the viewer to understand how large each room will feel, how modern the unit is, and what amenities it has. The apartment on the left could be fantastic, but it comes across as lackluster and illegible, making it less likely that a user will continue exploring this community for long enough to fall in love.

 

Those are just some of the key ways that floor plan graphics can make or break your digital real estate marketing results. For more information on how you can improve your digital marketing results, check out our post on How To Improve UX on Your Property Website (and increase conversions) or take a scroll through the Digital Buyer’s Journey For Real Estate.

What Facebook Tracking Changes in the iOS 14 Update Mean for Real Estate Marketing

What Facebook Tracking Changes in the iOS 14 Update Mean for Real Estate Marketing

With Facebook preparing to implement an update to their platform related to iOS 14, many advertisers are wondering what the update means for real estate marketing. To summarize it briefly, this update will affect the treatment of 3rd party data tracking, effectively limiting its use on the Facebook platform. This change comes as no surprise for many in the advertising space, since it coincides with a general rise in user concerns around data privacy that have made 3rd party data use a hot-button topic in recent months, even among some lawmakers. Facebook is just one of multiple platforms that have responded to this trend by distancing themselves from 3rd party data tracking or removing it from their platform entirely.

So how does the iOS 14 update affect digital apartment marketing strategies on Facebook? Here are the details:

Facebook Users Will Have a Chance to Opt In to Data Tracking

Facebook has worked with iOS 14 to develop an opt-in approach to 3rd party data tracking. While the update is already part of the code of iOS 14, at the time of writing this post, the update hasn’t been pushed live yet. Facebook announced that it would push this update live sometime in Q1 2021.

Once the update does go live, Apple users will see a prompt on their phone asking if they want to allow Facebook to track their data after they have left the Facebook app. Unless a user opts in when they receive this prompt, Facebook will not gather 3rd party data about that user from other apps, nor will it share their Facebook data with other apps.

person using Facebook on Macbook

Facebook Will Limit Conversion Tracking

Facebook has also developed a tool called Aggregated Event Measurement, which limits domains to 8 conversion events that can be used for campaign optimization. This means if you want to track conversions based on an action taken outside of Facebook (e.g. filling out a contact form on your property website), you’ll only be able to take data from 8 of those outside-Facebook conversions into account when it comes to understanding audience behavior and optimizing your ads for further conversions.

This will not impact optimization strategies which optimize and report on fewer than 8 conversion events on domains outside of Facebook, but for those who prefer to optimize based on larger aggregates, this update may impact the information available for an informed optimization strategy, leading to less precise optimizations.

Even if you optimize based on conversion events within the Facebook platform (e.g. ad clicks), it is still best practice to verify your domains in case you ever need to use the Aggregated Event Measurement tool to optimize over multiple conversion events on domains outside of Facebook (like your property website).

How These Changes Will Impact Facebook Apartment Marketing

Luckily, due to previous platform changes directed specifically at housing, finance, and credit ads, many apartment marketing teams are already a step ahead of the game compared to other industries that have been enjoying more advertising flexibility. Still, Facebook ads for apartments could be impacted in certain key ways.

Depending on how your team is optimizing Facebook ads and whether your strategy relies heavily on 3rd party data tracking, these changes could have anywhere from no impact at all to significant impact on your Facebook ad performance. Here are some of the main areas that could be affected.

  • Retargeting campaigns that rely on data about a user’s behavior outside of Facebook (e.g. visiting a property website) would not reach users that have chosen to opt out of 3rd party tracking. However, apartment marketers can still retarget users who have interacted with a property’s other ads or posts on Facebook, because this relies solely on 1st party data.
  • Conversion tracking will be limited and conversions may go under-reported as a result. This does not necessarily mean that fewer conversions are occurring, but it does mean real estate marketers will have less information for the purposes of campaign optimization.

While these changes will impact some of the flexibility you have with digital ad campaigns, there are ways to avoid a significant dip in performance as a result of these platform changes. We recommend relying on digital advertising strategies that focus on 1st party data (actions taken on the Facebook platform) rather than on 3rd party data (a user’s behavior outside of Facebook) moving forward, especially as these platform changes are unlikely to be the last restriction on 3rd party data tracking we’ll see in upcoming months and years.