The Importance of Brand Identity: How To Craft a Resonant Brand Voice

The Importance of Brand Identity: How To Craft a Resonant Brand Voice

 laura headshot blogLaura Robbins

In today’s dynamic marketplace, where consumers are bombarded with choices, establishing a distinct brand voice is paramount for standing out and building meaningful connections with your audience. Whether you’re a real estate property, a credit union, or a boutique hotel, a compelling brand identity weaves together words and emotions to convey a coherent and resonant message. 

Let’s explore the art of developing a voice that aligns with your brand’s identity and strikes a chord with your target audience.

 

understanding your brand’s identity.

Back up, back up, back up. Before you even begin to explore your brand’s voice, you first need to ensure you’ve established your brand’s identity. 

What values does your brand stand for? 

What sets it apart from competitors? 

What emotions do you want to evoke in your audience? 

By delving into these questions, you can uncover the essence of your brand and lay the foundation for developing a distinct voice that encapsulates its personality.

Take Threshold’s brand voice for instance. One of our corporate values is that we’re both professional and playful. That value is woven throughout our voice. We like to get the job done and do an amazing job at that, and we like to have a laugh or two along the way. A witty joke or pun is welcome – and oftentimes encouraged – in these parts. 

 

audience insight: listening to consumer needs.

Understanding your target audience is crucial for shaping your brand voice. Conduct thorough research to gain insights into your audience’s demographics, psychographics, and pain points. 

What language resonates with them? 

What tone elicits the desired emotional response? 

Go so far as crafting personas for your brand so you can better tailor your voice and messaging to your audience. Having this distinct persona will also allow you to quality-check your brand’s messaging as it gets put into use, ensuring what you’re saying is relevant to your target audience. 

 

maintaining your voice across touchpoints.

Remember that thing we said above, about quality-checking your brand voice? Yeah – it’s important

Consistency is the bedrock of a strong brand voice. Maintaining a unified voice across all marketing touchpoints reinforces your brand’s identity and fosters trust with your audience. Whether it’s your website copy, social media posts, or customer support interactions, ensure that your brand voice remains consistent in tone, style, and messaging to deepen relationships with your audience.

 

it’s ok to be flexible.

Yeah, ok, the odd rule is meant to be broken, is it not? While consistency is essential, it’s also important to recognize that the marketplace is constantly evolving, and consumer preferences may change over time. 

Your brand voice should be flexible enough to resonate with changing trends and audience dynamics. Continuously monitor feedback, stay attuned to cultural shifts, and be willing to adjust your brand voice accordingly to maintain relevance and resonance. 

Threshold did just that! We underwent a brand refresh in 2023 to better align our creative direction, messaging, and services to our clients and their needs. 

 

be yourself. 

Above all, authenticity is the core of a compelling brand voice. Consumers are attracted to brands that authentically express their values and beliefs. Be genuine, transparent, and true to your brand’s identity in every communication. Authenticity not only fosters deeper connections with your audience, but also builds loyalty and advocacy over time.

 

to sum it all up.

By understanding your brand’s identity, listening attentively to your audience, maintaining consistency, embracing flexibility, and embodying authenticity, you can elevate your brand above the noise and leave a lasting impression on your audience.

Remember, the marriage of words and brand identity is not just about what you say, but how you say it. Let your brand voice be what captivates, inspires, and connects with your audience.

Now that you know how essential a brand voice is, let Threshold help you craft one! We use carefully curated data to deliver positioning and messaging full of strategic potential. Our experienced team weeds out stale approaches to deliver fresh perspectives and brand guidelines that empower future asset creation. And we’ll make you go wow in the process. Promise. 

Get in touch with us today

 

about the author.

Laura is the brand strategist here at Threshold (so when it comes to all things branding – take her word for it). She embodies all of the best part of what creative marketing is all about, bringing life to brands across the spectrum, and highlighting all of the best aspects that a company, property, business, or any other brand has to offer its consumers.

When she’s not bringing brands to life at Threshold, Laura loves spending time with her husband, son, friends, and family – and she’s even got a little one on the way! Whether it’s spending quality time with loved ones, traveling, trying new restaurants, or working on her novel (yep – she does it all), Laura is the definition of someone who lives to get all of the best things out of life, and we love her for it.

Revolutionizing Real Estate Websites: PeakMade’s Success Story

Revolutionizing Real Estate Websites: PeakMade’s Success Story

 

PeakMade Real Estate came to us needing a platform that allowed for a more streamlined approach to websites across their portfolio and understood that the user journey is different across their various markets.

So we did what we do best, implementing website templates optimized for Peak’s audiences that have significantly reduced website development time and include a custom Entrata integration that converts better than any leading property management software on the market. 

 

when we say best, we mean it.

We wanted to not only simplify website development but also provide PeakMade’s portfolio with a marketing tool that amplified lead generation. Each template design was to be innovative, with thoughtful movement of content to engage the viewer while not overwhelming them. 

 

Our adaptable designs show an immediate improvement in conversion rates in the PeakMade portfolio, with lower costs to acquire leads when comparing the performance of their pay-per-click campaigns year-over-year from pre-templated Threshold websites to post. 

Claremont Collegiate Apartments in Claremont, CA. saw:

  • A 213% increase in conversion rate
  • A 65% decrease in cost per conversion

University Gateway in Los Angeles, CA. saw:

  • A 1,607% increase in conversion rate
  • An 83% decrease in cost per conversion

Impressed? See more for yourself.

 

a custom integration? you got it.

Up until now, Entrata’s API allowed only floor plan pricing to be pulled into websites. Threshold built a custom integration for Entrata that retrieves several data points such as property floor plan details, availability, pricing, specials, and general property promotions, leveraging automation and increasing website accuracy and sustainability. 

Our custom PeakMade templated designs and integration go far beyond the current property website capabilities, allowing property managers to:

  • Set a custom pricing label option for floor plans with the ability to customize individual floor plan specials and floor plan name options
  • Introduce a rent pricing override option for quick and easy discounted pricing updates when needed
  • Create specials and offers that automatically remove themselves from the website when they expire

 

What does this mean for the property management teams?

  • Information refreshes automatically
  • No more spending precious hours updating leasing information or submitting requests through Threshold
  • User-friendly back-end access to make certain edits on their own, without having to wait the standard 24-72 hour agency request turnaround time
  • Focus on leasing and know that the property’s website is accurate and up-to-date

 

we love results.

How fast do you need a website? Because Threshold and PeakMade launched several of these custom website templates in only 26 business days. But the results don’t stop there. 

When switching their property websites from Entrata templated designs to Threshold’s customized solution, PeakMade saw some dramatic improvements.

Taking a sample of 10 property websites from 2022-2023, the PeakMade team saw the following changes: 

  • Average time on a website increased by 33 seconds across all sites
  • An engagement rate increase of 7.74%
  • A goal conversion rate increase of 77.61%

 

before you go.

The 411? Using the Entrata designs and limited plugins was costing PeakMade properties conversions. Their new Threshold website templates look better than the previous property websites and provide a much-improved user experience that’s consistently resulting in better website engagement and higher lease numbers. 

Let’s propel you forward. Your place for your every marketing need, with us you can go a la carte or take all the carts. Talk to a Marketing Specialist today. 

How To Craft A Website Design That Turns Heads

How To Craft A Website Design That Turns Heads

With millions of websites competing for attention in today’s digital age, ensuring that your site stands out from the crowd is essential. Here are our top tips to help you achieve a memorable and engaging website design that will attract and retain visitors.

 

know who you are.

The importance of having a strong brand identity can’t be overstated. Before diving into the web design process, it’s essential to have a clear understanding of your brand’s visual identity and voice. Your website should reflect your brand’s personality and values while speaking to your target audience, whether it’s students, professionals, or families. 

Use consistent design elements such as colors, typography, and graphics throughout your site to create a cohesive visitor experience. 

 

design is psychology. use it to your advantage.

Our brains are wired to process information in specific ways, and design can leverage these cognitive tendencies. Visual hierarchy is a powerful tool that can guide users’ attention to the important parts of your website through the use of headlines, images, and eye-catching CTAs. A good design can influence what a user sees first and how they interact with your site. 

Emotions are heavy hitters when it comes to people’s decision-making processes. Evoking the right emotions through a design—whether it’s a sense of trust, excitement, or nostalgia—can help foster a stronger connection between the user and the brand.

Another psychological tool you can use to elevate your website is something called the principle of social proof. For better or for worse, we live in an age of social influence and people are more likely to take action if they see others doing the same. Incorporating testimonials, reviews, and user-generated content can help build trust and credibility with visitors, encouraging them to engage further with your website.

 

dare to be different.

While it’s essential to adhere to design principles and best practices, don’t be afraid to break the mold and experiment with unconventional elements in your website design.

For example, the internet is made up of boxes—people are used to seeing grid-like layouts. Consider shaking things up by using an asymmetrical layout to create visual interest. Experiment with big, bold typography choices, vibrant color schemes, or whimsical illustrations to infuse personality into your website. Introducing unexpected elements can surprise and delight visitors, making your website more memorable.

By daring to be different and embracing unconventional elements in your website design, you can set your site apart from the competition and create a unique online experience for visitors. Remember to stay true to your brand identity and objectives while pushing the boundaries of what’s been done before.

 

don’t forget about user experience (ux)!

When considering these things, it’s crucial to strike a balance between creativity and usability. Ensure that unconventional elements enhance rather than detract from the overall user experience. Nobody likes a site that’s hard to navigate! Conduct user testing to gather feedback and make adjustments as needed to ensure that your design choices resonate with your target audience.

 

final thoughts.

By following these tips and implementing thoughtful design strategies, you can make your website stand out from the crowd and leave a lasting impression on visitors. Remember to continuously monitor and optimize your website’s performance to ensure that it remains relevant and engaging in the ever-evolving digital landscape.

We recognize the uniqueness of each brand and the importance of individual visions. By seamlessly integrating client ideas with our technical expertise, we produce websites that not only meet but exceed the expectations of the target audience.

Whether you’re a startup looking for a bold online debut or an established business in need of a digital facelift, Threshold is ready to cater to your specific needs. Our bespoke solutions take into account your brand identity, target audience, and business objectives, ensuring that the end result is more than just a website – it’s a strategic tool for growth and engagement.

In the dynamic world of web development, Threshold remains your trustworthy ally, navigating complexities with finesse. Entrust us with your digital aspirations, and witness as we transform your vision into a tangible reality, connecting you with your audience in meaningful ways. Allow us to be the catalyst to elevate your brand, captivate your audience, and explore the limitless possibilities of web development together.

 

about the author.

When we think about someone who can literally do it all, Heather is always the first one to come to mind. From designing and developing stunning websites that always out-perform, to understanding branding in a way that would put even the most experienced professionals to shame, Heather is our go-to girl in all things creative. 

Unlocking Success: Threshold’s Data-Driven Marketing Across Verticals

Unlocking Success: Threshold’s Data-Driven Marketing Across Verticals

 

ava headshot threshold marketing blogAva Page

 

In a digital era dominated by data, marketing success hinges on the ability to harness insights strategically. From creative endeavors to website development, digital strategies, financial institutions, and promotional products, Threshold leverages data to drive unparalleled success. 

Let’s take a look into how our commitment to data-driven marketing sets us apart in each of these crucial areas in today’s saturated marketing landscape.

 

creative excellence.

Our creative mastery stands as a testament to the power of data in shaping compelling narratives. By analyzing audience preferences and market trends, our creative team crafts visually appealing and emotionally resonant campaigns that perform – like the fact that Threshold websites hold a 40% or below bounce rate for organic traffic.

The result? Creative endeavors that not only captivate, but convert.

 

web dev mastery.

Websites are the digital storefronts of today, and our data-driven approach to web development ensures that each site is tailored to the target audience. 

On average, Threshold websites perform better than competitors:

  • 85% or higher health score on 100% of our websites
  • Organic users spend 2+ minutes on websites
    • visiting multiple pages & CTAs

From user experience to performance optimization, data insights guide the creation of websites that not only look stunning but also function seamlessly, contributing to a positive brand image.

 

digital strategies redefined.

In the digital realm, success lies in precision and relevance. Threshold’s digital vertical relies on data analytics to optimize campaigns across platforms. 

From social media to search engine marketing, data-driven insights guide strategic decisions, ensuring maximum impact and ROI for clients navigating the competitive digital landscape.

A recent campaign for Willow Bridge showed our ads out-performing our competitors – by a long shot. See the numbers for yourself:

  • 62% engagement rate (15% higher than industry avg.)
  • Users spent 2x longer on site
  • 18% CTR (over 2x higher than industry avg.)

 

tailored solutions for financial institutions.

The financial sector demands a nuanced approach, and we excel in providing tailored solutions driven by data. 

Understanding the unique challenges and opportunities within financial institutions, from ranging customer bases and demographics to maintaining compliance standards, our team leverages data to craft marketing strategies that resonate with the target audience, fostering trust and brand loyalty.

 

promotional prowess.

In the world of promotional marketing, data is the key to creating impactful campaigns. Threshold’s promotional vertical utilizes data insights to identify trends, preferences, and effective channels for promotional initiatives. 

From branded merchandise to interactive giveaways, each promotional campaign is strategically designed to leave a lasting impression.

 

to sum things up.

Our vision: to make everyone rethink what they expect from marketing.

By harnessing insights for creative campaigns, website development, digital strategies, financial institutions, and promotional initiatives, we’re setting a new standard for success in our field.

In a landscape where data is king, choose Threshold for an elevated marketing experience that goes beyond the ordinary, turning insights into tangible results. Elevate your brand with Threshold, where data meets creativity to unlock unprecedented success.

 

before you go.

For more tips and information about marketing your everything, take a look at the rest of our blogs, right here on our website! 

You can also subscribe to our email newsletter (it’s got some great stuff), and follow us on Instagram, Facebook, or LinkedIn!

 

about the author.

Ava is the SEO & Paid Media Specialist at Threshold.

In her role, she is responsible for the content creation and management of all Threshold and PromoShak social channels, blog content, and SEO maintenance, and aids in internal and client-facing digital marketing strategies. 

When she’s not busy creating content, you can usually find her picking out new plants, island-hopping, watching Duke basketball, or spending time with her fur babies.

Drive More Leads With A Mobile-First Website Design

Drive More Leads With A Mobile-First Website Design

Angel Roa

Now more than ever, people are accessing the internet through their mobile devices and tablets. Long gone are the days of desktop-only users! According to StatCounter, a web traffic analysis website, a whopping 59.25% of global online traffic came from mobile users alone, followed by 38.53% desktop users, and just 2.22% tablet users. 

This displays the importance of where we must start our design, and where we should be focusing our efforts in making an effective and dynamic real estate website that drives leads. Designing mobile first, and then expanding to a desktop friendly site, is the most user-centric and accommodating to most target audiences. 

What is mobile first design?

A philosophy which aims to create better user experiences by starting the design process with prioritizing the smallest screens first. This strategy is often referred to as the concept of progressive advancement. Once a mobile design is in place, designing for larger screens becomes easier and we have the core elements of the design established. Starting a design with mobile also enforces aspects such as bandwidth, screen size, and multitasking capabilities. As you progress onto larger devices, it’s easier to expand the functionality with supplemental elements and features. Remember: it’s always easier to add than to take away!

We’ve put together a few design principles to get us started in our mobile first design stage. 

  • Users should be at the forefront of your design

    • The design of your real estate website must help users solve a problem or complete a task quickly and effectively. Users should easily be able to view floor plans, virtual tours, check availability, call or contact your community, and ultimately, apply and sign a lease. Keep in mind user flow – convenience is key to generating more leads!
    • Look at your competitors’ mobile websites and check out what they do and don’t offer. How can you improve your user’s experience compared to your competitors? Maybe it’s adding a floor plan filter to make it easier for prospects to find exactly what they’re looking for. Or maybe you notice that a competitor doesn’t have virtual tours on the website. As crazy as it may sound, over 80% of renters apply and secure a lease without ever visiting the property, thanks to online marketing. Adding virtual tours to your website can increase website engagement and provide a convenient option for people who prefer to tour virtually as opposed to in-person.
  • Keep it simple

    • Improve content clarity on your mobile site while helping the user focus on what content is most important. This can be done by reducing links in your navigation menu, reducing the number of pages, and keeping borders wide and lines clean.
    • Use white space to your advantage to make the layout less cluttered and more readable, which will also improve your SEO and increase organic traffic. 
      • Prioritize the content you want displayed on the website: Ex: Floor plans, Location, Gallery, Amenities, Blog, etc.
      • Prioritize the hierarchy of that content. Understand what the user flow is and how to display the most important content. For example, we recommend prioritizing floor plans because data confirms that people spend the most time looking at floor plans on the website, and it’s usually the first stop after visiting the homepage.
  • Incorporate bold and consistent CTAs

    • A call-to-action needs to be easily located by users throughout your website. Not doing so can lead to a loss of leads and decreased conversions.
  • Adhere to mobile friendly practices 

    • Choose fonts that are web safe and keep font styles to a minimum. 
    • Select contrasting colors and make text legible according to Web Content Accessibility Guidelines (WCAG).

In Conclusion

Now that you know what a mobile-first design is and its importance moving forward, we hope you will incorporate this new knowledge into your real estate website to generate more leads. By remembering to put users at the forefront of your website design, improving content clarity, and incorporating consistent CTAs, maximizing your lead generation should be a walk in the park.

For more tips and information about digital and real estate marketing, take a look at the rest of our blogs, right here on our website! You can also subscribe to our email newsletter, or follow us on Instagram, Facebook, and Twitter!

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