First Savings Bank: the case study.

First Savings Bank: the case study.

the company.

First Savings Bank is a leading financial institution offering personal accounts, business accounts, and top-notch solutions for people who care about their money. While their marketing machine was getting the job done, they wanted to do more than just “okay.” That’s where we came in. 

They hired Threshold with the goal of opening 463 new accounts and achieving a 20% lift in customer acquisition. Starting in May 2023, we launched targeted campaigns across Google Search, Facebook, Instagram, and programmatic digital display platforms for First Savings Bank. The campaigns leveraged the unique selling points of First Savings Bank’s products, including Kasasa Cash Back, Kasasa Cash, and Kasasa Eats accounts.

The campaign yielded impressive digital marketing and account growth results that transcended expectations. 

 

the problem to solve.

Their previous marketing campaign was good but not good enough. First Savings Bank struggled to differentiate itself in a market saturated with competition. Our goal was to use punchy, high-performance ads that spoke directly to their target audience. We took geographic location, buying patterns, and the customer lifecycle into account when engineering their ad strategy. 

 

the dream. 

To build an unstoppable marketing funnel that would accelerate growth well ahead of schedule. We aimed to hit their goal of 463 accounts and a 20% increase in customer acquisition, then go a little further. 

 

the strategy. 

Our goal was to hone in on First Saving Bank’s unique selling propositions, like Kasasa Cash, and effectively communicate them to the target audience. We opted for an omni-channel marketing strategy to cast a wider net and bring home more leads. 

phase one. 

We focused on emphasizing the brand’s innovative products like Kasasa Cash Back, Kasasa Cash, and Kasasa Eats to differentiate them in the market. We tailored the messaging to align with the target customer and “speak their language.” Phase one was consumed with research, research, and more research before launching the campaign. 

phase two.

Next, we implemented our research across multiple channels, including paid search, Instagram, and Facebook. We used our signature ad strategy to produce results that exceeded the campaign’s goals. 

 

the results.

For First Savings Bank, we did what we do best — create results that go above and against the grain. Here’s how it went down…

  • Total Impressions: 10,066,287
  • Total Clicks: 54,444
    • Paid Search: 69,186 impressions, 11,721 clicks (CTR: 16.94%)
    • Facebook & Instagram: 7,858,678 impressions, 39,627 clicks (CTR: 0.50%)
    • Programmatic Display: 2,138,423 impressions, 3,096 clicks (CTR: 0.14%)
  • Projected New Accounts: 463
  • Actual New Accounts as of 04/01/24: 638
  • Projected Lift: 20%
  • Actual Lift as of 04/01/24: 27.5%

The campaign generated significant digital engagement, with high click-through rates, particularly on paid search. This indicates effective targeting and compelling ad content that resonated with the target audience.

First Savings Bank surpassed its account growth goals well ahead of schedule, achieving 638 new accounts by April 1st. The overall lift in performance exceeded projections, demonstrating the effectiveness of the marketing efforts in driving customer interest and conversion.

to wrap things up.

Threshold’s strategic digital marketing campaign effectively drove new account growth and exceeded performance goals, showcasing the bank’s appeal and attracting customers seeking modern banking solutions. By leveraging unique product features and maintaining a focus on customer satisfaction, Threshold helped First Savings Bank be positioned for continued success in the competitive financial market.

Google’s Web Metric Changes: A Deep Dive

Google’s Web Metric Changes: A Deep Dive

Google’s Core Web Vitals underwent a significant update on March 12, 2024. This update is crucial as it introduces a new primary metric for assessing web performance-interaction to Next Paint (INP), replacing First Input Delay (FID). This change fundamentally alters how we measure website responsiveness. INP provides a more comprehensive assessment by considering the time it takes for a webpage to respond to user interaction and update the screen visually.

 

a brief summary.

  • the update: First Input Delay (FID) is no longer a Core Web Vital metric. Starting March 12, 2024, INP takes precedence.
  • what is INP: INP evaluates a webpage’s responsiveness by measuring the delay between a user’s action (such as clicking a button) and the browser’s visual response (like the button changing color).
  • why it matters: As SEOs, your role in optimizing for INP has become even more crucial. Those who previously focused on FID optimization should now prioritize INP. Google has provided a guide to aid in this transition, underlining the importance of your contribution to this process.

While INP is important, it’s not the only factor to consider. The main goal remains to create a user-centric website that excels in speed and responsiveness. Concentrate on making meaningful enhancements to your site’s overall user experience rather than striving for a perfect INP score.

Click Here To Learn More About INP

 

what are other core web vitals?

While Interaction to Next Paint (INP) measures responsiveness, the other important Core Web Vitals focus on loading speed and visual stability, which are all key aspects of user experience.

  • largest contentful paint (LCP) measures loading speed
  • cumulative layout shift (CLS) measures visual stability

Core Web Vitals measures real-world usage data and focuses on the metrics that are most important to users to accurately evaluate user experience. Website owners can use these metrics to identify areas for improvement and enhance site performance for a better user experience.

Click Here To Learn More About Web Vitals

 

why are core web vitals important?

Core Web Vitals are essential for optimizing website performance. By improving them, you’re not only following Google’s best practices but also attracting more traffic and improving conversions for your online business.

 

the benefits of passing Core Web Vitals include:

  • Enhanced User Experience: Optimizing Core Web Vitals leads to faster loading times, smoother interactions, and a more visually stable browsing experience, which improves user satisfaction and engagement.
  • Improved Search Engine Rankings: Google has included Core Web Vitals as ranking factors, meaning websites with better Core Web Vitals scores are more likely to increase visibility in Google search and attract more organic traffic. Slower page loading speed can negatively affect website indexation.
  • Increased User Engagement: Websites that load within 2 seconds and offer a smooth user experience typically experience higher engagement, lower bounce rates, and increased conversions. Core Web Vitals optimization can positively impact user behaviour and business outcomes.
  • Significant Boost in Conversions and Revenue: Websites optimized for Google’s Core Web Vitals generate more pageviews and encourage visitors to advance in their user journey more easily, increasing adequate monetization opportunities.
  • Better User Retention: Optimized Core Web Vitals help create a positive loading experience for users, leading to longer visits, more content exploration, and higher chances of return visits. Removing performance barriers creates a frictionless conversion process beyond the first visit.

 

how can Threshold help optimize core web vitals?

Core Web Vitals are all about creating a smooth and fast user experience on your website. Imagine happy visitors who can find what they need quickly and interact with your site without frustration. You can make this a reality by focusing on performance during development and using effective strategies. Threshold empowers you to achieve this by providing the necessary tools and insights.

 

what Threshold can do for you:

  • Identify bottlenecks: Threshold dives deep into your website’s performance, pinpointing areas that are slowing users down.
  • Prioritize fixes: Not all issues are created equal. Threshold helps you understand which problems will most significantly impact your Core Web Vitals scores..
  • Track progress: As improvements are implemented, Threshold monitors your progress.
  • Stay ahead of the curve: The web is constantly evolving, and Threshold keeps you informed about the latest Web Vitals best practices.

 

With Threshold by your side, you can focus on creating a fantastic website experience for your visitors while Threshold handles the technical aspects of Core Web Vitals optimization.

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